The Question That Tells You HOW To Close The Deal
During role-play at one of my recent seminars, the person playing the part of the sales person asked the prospect: “What do you like best about your current vendor?” Aaaaack. What’s Wrong with This Question? (1.)  It is asking the prospect to sell herself/himself on the reasons why s/he is...
Posted by Ann Barr in Cold Calling, Sales Tips | 0 comments

How to Warm up Cold Calls...

Cold-calling is probably the most dreaded activity in a sales person’s day.  The reason? Nobody likes to be rejected. Fear of cold-calling has ended thousands of sales careers.  How can you make...
Posted by Ann Barr in Sales Tips | 0 comments

The Vanishing Buyer...

Have you ever been in a situation where you are dealing with one buyer in an account and suddenly that company stops buying from you?  You call but can’t get through to the purchaser and you end up leaving...
Posted by Ann Barr in Closing The Sale | 0 comments

The Secret to Closing More Sales...

What characteristics do most successful salespeople share? Researchers for the Behavioral Sciences Research Press studied sales production for more than 25 years.  Their work revealed that most successful...
Posted by Ann Barr in Sales Tips | 0 comments

Get Better Answers with One Specific...

Did you ever finish a telephone conversation with a prospect and wish you had chosen your words more carefully?  If your answer is yes, you are not alone. Just as there are positive power words that get...
Posted by Ann Barr in Cold Calling, Sales Tips | 0 comments

Words that Ruin Cold Calls...

What is your first thought when you are asked “how are you today?” by a stranger – cold calling – who calls you at home or in your office?  I don’t know about you, but my first...
Posted by Ann Barr in Sales Tips | 0 comments

How to Fire the Nightmare Client...

The customer is always right?  Maybe not.  If you have ever had an annoying, troublesome, impossible-to-please customer, you are not alone. Has This Happened to You? It was not easy. You worked long and...
Posted by Ann Barr in Free Weekly Sales Tips | 0 comments

Your Customers Love Hearing These 4 ...

After having lunch on Monday with my aunt Ginny in a local shopping mall, we walked to Dillard’s Department store because she wanted to buy a pair of Clark’s shoes. Ginny wears a size 7 wide, and...
Posted by Ann Barr in Customer Service, Free Weekly Sales Tips | 0 comments

Are You Contributing to Phone Rage?...

We’ve heard a lot lately about the problems associated with road rage and air rage.  But according to a survey by Prudential, some of your customers may be suffering from “phone rage.”  Results from...
Posted by Ann Barr in Free Weekly Sales Tips, Handling Objections | 0 comments

How to Handle the Unspoken Objection...

“How can I sell my product if a prospect tells me that my price is too high?”  This is what I hear at nearly every sales seminar. Among the many reasons for a price objection there is another...
Posted by Ann Barr in Customer Service, Free Weekly Sales Tips | 0 comments

A $15,000 Contract From Four Typewri...

The customer walked into Ken Adams’ store in Newburyport, Massachusetts and said she needed four typewriter ribbons – and needed them quickly.  (Yes, some people still actually use typewriters...
Posted by Ann Barr in Free Weekly Sales Tips | 0 comments

Creating Customer Loyalty...

When someone registers for one of my online seminars, I send back a questionnaire to find out what his or her goals are.  A few months ago a seminar participant sent back an email with this...
Posted by Ann Barr in Voice Mail Tips | 0 comments

Leave a Perfect Voice Mail Message: ...

Voice mail, voice mail, voice mail. Is everyone in the world using an automated answering system instead of personally answering the telephone when it rings? Sometimes it seems that way. It is actually...

« Previous Entries

popular eBooks
popular articles
random sales tips
resources
random tags
call the client customer winning back a customer Customer Service voice mail messages communicate with client call your customer cold calling helping customers dumb sales questions Small Business Administration Communication avoid these sales questions sales person Interactive voice response sales call loyal customers Small business Sales more sales
Powered by Wordpress | Designed by Elegant Themes