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	<title>Ann Barr&#187; Ann Barr : Teaching You How To Outsell Your Competition : Sales Coach</title>
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	<link>http://www.annbarrblog.com</link>
	<description>Teaching You How To Outsell Your Competition</description>
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			<item>
		<title>Six Tips to Motivate Yourself</title>
		<link>http://www.annbarrblog.com/sales-tips/six-tips-to-motivate-yourself/</link>
		<comments>http://www.annbarrblog.com/sales-tips/six-tips-to-motivate-yourself/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 03:18:55 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[entrepreneur]]></category>
		<category><![CDATA[motivate]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[sales call]]></category>
		<category><![CDATA[telesales]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=1115</guid>
		<description><![CDATA[ 
“Don’t wait until everything is just right. It will never be perfect. There will always be challenges, obstacles and less than perfect conditions. So what. Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident and more and more successful.”  - Mark [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/six-tips-to-motivate-yourself/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is This Truthful Advertising?</title>
		<link>http://www.annbarrblog.com/sales-tips/is-this-truthful-advertising/</link>
		<comments>http://www.annbarrblog.com/sales-tips/is-this-truthful-advertising/#comments</comments>
		<pubDate>Sat, 06 Mar 2010 22:56:27 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Canon]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[imaging supplies]]></category>
		<category><![CDATA[Kodak]]></category>
		<category><![CDATA[printer]]></category>
		<category><![CDATA[printer ink]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[truthful advertising]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=1065</guid>
		<description><![CDATA[The television commercials last year were fascinating.  You may have seen them &#8211; for an all-in-one printer.  This sounded like the greatest printer ever made.  And the supplies for the printer were advertised as priced lower than any other printer ink. The ad said: “Say goodbye to overpriced ink for good.” I was doubtful but [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/is-this-truthful-advertising/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Are You Losing Marketing Opportunities?</title>
		<link>http://www.annbarrblog.com/sales-tips/are-you-losing-marketing-opportunities/</link>
		<comments>http://www.annbarrblog.com/sales-tips/are-you-losing-marketing-opportunities/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 02:12:15 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[get additional sales]]></category>
		<category><![CDATA[low-cost marketing tools]]></category>
		<category><![CDATA[marketing flyers]]></category>
		<category><![CDATA[marketing opportunities]]></category>
		<category><![CDATA[put invoices to work for you]]></category>
		<category><![CDATA[this month's special]]></category>
		<category><![CDATA[use signature lines to prospect]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=935</guid>
		<description><![CDATA[If you have ever heard &#8220;I didn&#8217;t know you sold that&#8221; from a customer, your company may be missing valuable marketing opportunities. Somebody else is getting sales you should get.
Are all of your customers buying all of the products they could be buying from your company?  They may be limited in what they can purchase [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/are-you-losing-marketing-opportunities/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>We Already Have a Supplier</title>
		<link>http://www.annbarrblog.com/sales-tips/we-already-have-a-supplier/</link>
		<comments>http://www.annbarrblog.com/sales-tips/we-already-have-a-supplier/#comments</comments>
		<pubDate>Sun, 28 Feb 2010 00:29:31 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Handling Objections]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[answers to objections]]></category>
		<category><![CDATA[automatic objection]]></category>
		<category><![CDATA[cold call]]></category>
		<category><![CDATA[decision maker]]></category>
		<category><![CDATA[handling sales objections]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[sales reps]]></category>
		<category><![CDATA[soft sell approach]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=992</guid>
		<description><![CDATA[Wouldn&#8217;t it be nice if &#8211; when you place a cold call &#8211; the person answering said:  &#8220;I am so glad you called.  Your product is exactly what I need today.&#8221;

Unfortunately, that does not usually happen.  If it has happened to you, consider yourself very lucky.  What sales reps usually hear is:  &#8220;We already have [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/we-already-have-a-supplier/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Psychology of Persuasion</title>
		<link>http://www.annbarrblog.com/featured-articles/the-psychology-of-persuasion/</link>
		<comments>http://www.annbarrblog.com/featured-articles/the-psychology-of-persuasion/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 20:22:06 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[copy machine]]></category>
		<category><![CDATA[increase your marketing success]]></category>
		<category><![CDATA[one specific word causes people to buy]]></category>
		<category><![CDATA[sell more products]]></category>
		<category><![CDATA[tell the truth]]></category>
		<category><![CDATA[Xerox machine]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=946</guid>
		<description><![CDATA[It may surprise you to learn that there is one specific word you can use on the telephone or in direct mail advertising that will cause people to want to buy from you.  Robert Cialdini, Ph.D. in his book “Influence: The Psychology of Persuasion (Collins Business Essentials),” talks about an experiment in human behavior with [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/featured-articles/the-psychology-of-persuasion/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Luck Factor</title>
		<link>http://www.annbarrblog.com/motivation/the-luck-factor/</link>
		<comments>http://www.annbarrblog.com/motivation/the-luck-factor/#comments</comments>
		<pubDate>Sun, 21 Feb 2010 15:44:49 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Motivation]]></category>
		<category><![CDATA[changing your thoughts and behaviour]]></category>
		<category><![CDATA[cold calls]]></category>
		<category><![CDATA[expect the best]]></category>
		<category><![CDATA[lucky breaks]]></category>
		<category><![CDATA[lucky people]]></category>
		<category><![CDATA[motivational]]></category>
		<category><![CDATA[positive expectations]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=917</guid>
		<description><![CDATA[Are you a lucky person?  Or are you someone to whom misfortune often happens?  According to Professor Richard Wiseman in his book The Luck Factor: The Four Essential Principles, you can become luckier through changing your thoughts and behaviour.
Professor Wiseman conducted research with 400 volunteers from a wide range of backgrounds. He explored why some [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/motivation/the-luck-factor/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>How Do You Get the Best Results from Trade Shows?</title>
		<link>http://www.annbarrblog.com/sales-tips/how-do-you-get-the-best-results-from-trade-shows/</link>
		<comments>http://www.annbarrblog.com/sales-tips/how-do-you-get-the-best-results-from-trade-shows/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 00:46:27 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[advance preparation for trade show]]></category>
		<category><![CDATA[get better results from trade shows]]></category>
		<category><![CDATA[ITEX trade show]]></category>
		<category><![CDATA[listen before talking]]></category>
		<category><![CDATA[sales reps and trade shows]]></category>
		<category><![CDATA[set clear goals for trade show]]></category>
		<category><![CDATA[trade show secret]]></category>
		<category><![CDATA[trade show success]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=830</guid>
		<description><![CDATA[The ITEX Show is the largest imaging industry trade show and is being held this year in Las Vegas.  Whether you attend the ITEX Show or any other type of trade show, how can you get the best results?
I decided to ask three successful industry professionals for their trade show secrets, and got three totally [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/how-do-you-get-the-best-results-from-trade-shows/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Did a Competitor Undercut You?</title>
		<link>http://www.annbarrblog.com/featured-articles/did-a-competitor-undercut-you/</link>
		<comments>http://www.annbarrblog.com/featured-articles/did-a-competitor-undercut-you/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 20:26:18 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[building trust]]></category>
		<category><![CDATA[competitor undercuts you]]></category>
		<category><![CDATA[definition of trust]]></category>
		<category><![CDATA[differentiate your company from competitors]]></category>
		<category><![CDATA[losing clients to competitors]]></category>
		<category><![CDATA[prove you provide value]]></category>
		<category><![CDATA[trust-based selling]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=859</guid>
		<description><![CDATA[It happens to the best of sales people, just the way it happened to Jennifer (not her real name.)  She made the telephone call, scheduled the appointment and everything seemed to go well.   She wrote a thank-you note after the first appointment and then made a follow-up telephone call to the client.  The client wanted [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/featured-articles/did-a-competitor-undercut-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Most Compelling Sales Advertisement</title>
		<link>http://www.annbarrblog.com/sales-tips/the-most-compelling-sales-advertisement/</link>
		<comments>http://www.annbarrblog.com/sales-tips/the-most-compelling-sales-advertisement/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 03:24:12 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[better than cold calling]]></category>
		<category><![CDATA[cold calling]]></category>
		<category><![CDATA[compelling sales advertisement]]></category>
		<category><![CDATA[five referral opportunities]]></category>
		<category><![CDATA[how to ask for referrals]]></category>
		<category><![CDATA[loyal customers]]></category>
		<category><![CDATA[most successful sales person]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=769</guid>
		<description><![CDATA[How would you like to receive the benefits of the most compelling sales advertisement on earth for absolutely nothing?  What is it?  It is a very effective marketing method seldom used by sales people.  It is the method used by a man who is listed as the most successful salesperson in the world by the [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/the-most-compelling-sales-advertisement/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Pirates in Your Office</title>
		<link>http://www.annbarrblog.com/sales-tips/customer-service-sales-tips/pirates-in-your-office/</link>
		<comments>http://www.annbarrblog.com/sales-tips/customer-service-sales-tips/pirates-in-your-office/#comments</comments>
		<pubDate>Fri, 12 Feb 2010 15:16:56 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[avoid being scammed]]></category>
		<category><![CDATA[copier toner]]></category>
		<category><![CDATA[counterfeit products]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[fraudulent telephone marketers]]></category>
		<category><![CDATA[sales people]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[telephone pirate schemes]]></category>
		<category><![CDATA[toner pirates]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=535</guid>
		<description><![CDATA[You may not have been taken hostage by pirates on the high seas, but whether you know it or not you or your clients have been contacted by pirates – otherwise known as fraudulent telephone marketers and toner pirates &#8211; sales people attempting to sell vastly overpriced or counterfeit products.
They will use many different words [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/customer-service-sales-tips/pirates-in-your-office/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Warm up Cold Calls</title>
		<link>http://www.annbarrblog.com/sales-tips/how-to-warm-up-cold-calls/</link>
		<comments>http://www.annbarrblog.com/sales-tips/how-to-warm-up-cold-calls/#comments</comments>
		<pubDate>Sun, 07 Feb 2010 17:00:35 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Cold Calling]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[cold calling]]></category>
		<category><![CDATA[fear of rejection]]></category>
		<category><![CDATA[get less resistance]]></category>
		<category><![CDATA[less rejection]]></category>
		<category><![CDATA[more sales]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[sales person]]></category>
		<category><![CDATA[trust building]]></category>
		<category><![CDATA[warm up cold calls]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=639</guid>
		<description><![CDATA[ 
 
Cold-calling is probably the most dreaded activity in a sales person&#8217;s day.  The reason? Nobody likes to be rejected. Fear of cold-calling has ended thousands of sales careers.  How can you make cold calling easier and reduce the fear of rejection?  There is something you can do that will warm up your cold [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/how-to-warm-up-cold-calls/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Vanishing Buyer</title>
		<link>http://www.annbarrblog.com/sales-tips/the-vanishing-buyer/</link>
		<comments>http://www.annbarrblog.com/sales-tips/the-vanishing-buyer/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 18:35:41 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[buyer influences]]></category>
		<category><![CDATA[buying situations]]></category>
		<category><![CDATA[dealing with only one purchaser]]></category>
		<category><![CDATA[happy customer]]></category>
		<category><![CDATA[new buyer]]></category>
		<category><![CDATA[sales reps]]></category>
		<category><![CDATA[vanishing buyer]]></category>
		<category><![CDATA[voice mail messages]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=711</guid>
		<description><![CDATA[Have you ever been in a situation where you are dealing with one buyer in an account and suddenly that company stops buying from you?  You call but can’t get through to the purchaser and you end up leaving voice mail messages but you never get a return call. If that has happened to you, [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/the-vanishing-buyer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Secret to Closing More Sales</title>
		<link>http://www.annbarrblog.com/sales-tips/closing-the-sale/the-secret-to-closing-more-sales/</link>
		<comments>http://www.annbarrblog.com/sales-tips/closing-the-sale/the-secret-to-closing-more-sales/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 02:49:05 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Closing The Sale]]></category>
		<category><![CDATA[asking for the sale]]></category>
		<category><![CDATA[how to ask for the order]]></category>
		<category><![CDATA[prospective buyers]]></category>
		<category><![CDATA[secret to closing more sales]]></category>
		<category><![CDATA[successful sales people]]></category>
		<category><![CDATA[trial close]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=698</guid>
		<description><![CDATA[What characteristics do most successful salespeople share?
Researchers for the Behavioral Sciences Research Press studied sales production for more than 25 years.  Their work revealed that most successful salespeople share two characteristics. They are very simple.
(1.) They contact more prospective buyers than less successful salespeople do.
(2.) They ask for the order more often than less successful [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/closing-the-sale/the-secret-to-closing-more-sales/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Get Better Answers with One Specific Word</title>
		<link>http://www.annbarrblog.com/sales-tips/get-better-answers-with-one-specific-word/</link>
		<comments>http://www.annbarrblog.com/sales-tips/get-better-answers-with-one-specific-word/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 01:04:23 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[better answers]]></category>
		<category><![CDATA[better way to get information]]></category>
		<category><![CDATA[get the prospect's attention]]></category>
		<category><![CDATA[positive power words]]></category>
		<category><![CDATA[prospect]]></category>
		<category><![CDATA[sales call]]></category>
		<category><![CDATA[telephone conversation]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=242</guid>
		<description><![CDATA[Did you ever finish a telephone conversation with a prospect and wish you had chosen your words more carefully?  If your answer is yes, you are not alone.
Just as there are positive power words that get attention, there are negative words and phrases that can irritate prospects. Marketing research has found that consumers react favorably [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/get-better-answers-with-one-specific-word/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Words that Ruin Cold Calls</title>
		<link>http://www.annbarrblog.com/sales-tips/words-that-ruin-cold-calls/</link>
		<comments>http://www.annbarrblog.com/sales-tips/words-that-ruin-cold-calls/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 14:09:35 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Cold Calling]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[avoid these sales questions]]></category>
		<category><![CDATA[cold calling]]></category>
		<category><![CDATA[four words that create resistance]]></category>
		<category><![CDATA[getting to the point]]></category>
		<category><![CDATA[keep them listening]]></category>
		<category><![CDATA[sales call]]></category>
		<category><![CDATA[sales person]]></category>
		<category><![CDATA[words that ruin cold calls]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=115</guid>
		<description><![CDATA[What is your first thought when you are asked &#8220;how are you today?&#8221; by a stranger &#8211; cold calling &#8211; who calls you at home or in your office?  I don’t know about you, but my first thought is: This person is going to try and sell me something.

And I immediately begin to think of [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/words-that-ruin-cold-calls/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Fire the Nightmare Client</title>
		<link>http://www.annbarrblog.com/sales-tips/how-to-fire-the-nightmare-client/</link>
		<comments>http://www.annbarrblog.com/sales-tips/how-to-fire-the-nightmare-client/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 21:06:13 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employee morale]]></category>
		<category><![CDATA[impossible-to-please customer]]></category>
		<category><![CDATA[keeping good employees]]></category>
		<category><![CDATA[nightmare client]]></category>
		<category><![CDATA[troublesome customer]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=108</guid>
		<description><![CDATA[ 
The customer is always right?  Maybe not.  If you have ever had an annoying, troublesome, impossible-to-please customer, you are not alone.
Has This Happened to You?
It was not easy. You worked long and hard to win this large account.  At first you were happy with your success. But it turned into a nightmare.
You delivered as [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/how-to-fire-the-nightmare-client/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Your Customers Love Hearing These 4 Words</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/your-customers-love-hearing-these-four-words/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/your-customers-love-hearing-these-four-words/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 21:13:18 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[excellent customer service]]></category>
		<category><![CDATA[good business relationship]]></category>
		<category><![CDATA[good customer experience]]></category>
		<category><![CDATA[helping customers]]></category>
		<category><![CDATA[loyal customers]]></category>
		<category><![CDATA[positive attitude]]></category>
		<category><![CDATA[words we love to hear]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=253</guid>
		<description><![CDATA[After having lunch on Monday with my aunt Ginny in a local shopping mall, we walked to Dillard&#8217;s Department store because she wanted to buy a pair of Clark&#8217;s shoes. Ginny wears a size 7 wide, and it is not always easy to find shoes to fit.
We walked into the shoe department and after seeing [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/your-customers-love-hearing-these-four-words/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are You Contributing to Phone Rage?</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/are-you-contributing-to-phone-rage/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/are-you-contributing-to-phone-rage/#comments</comments>
		<pubDate>Tue, 02 Feb 2010 16:27:34 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[annoying phone systems]]></category>
		<category><![CDATA[incoming calls]]></category>
		<category><![CDATA[keep happy customers]]></category>
		<category><![CDATA[phone rage]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=229</guid>
		<description><![CDATA[We’ve heard a lot lately about the problems associated with road rage and air rage.  But according to a survey by Prudential, some of your customers may be suffering from “phone rage.”  Results from this survey found that some phone systems annoy customers more than they help them.
If you are like most consumers, this is [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/are-you-contributing-to-phone-rage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Handle the Unspoken Objection</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-handle-the-unspoken-objection/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-handle-the-unspoken-objection/#comments</comments>
		<pubDate>Sun, 31 Jan 2010 19:24:09 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[Handling Objections]]></category>
		<category><![CDATA[create trust]]></category>
		<category><![CDATA[fear of making mistakes]]></category>
		<category><![CDATA[perception of value]]></category>
		<category><![CDATA[price objection]]></category>
		<category><![CDATA[sales seminar]]></category>
		<category><![CDATA[unspoken objection]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=510</guid>
		<description><![CDATA[&#8220;How can I sell my product if a prospect tells me that my price is too high?&#8221;  This is what I hear at nearly every sales seminar.
Among the many reasons for a price objection there is another &#8211; unspoken &#8211; objection that may be difficult to handle, and it has little to do with price. [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-handle-the-unspoken-objection/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A $15,000 Contract From Four Typewriter Ribbons</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/a-15000-contract-from-four-typewriter-ribbons/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/a-15000-contract-from-four-typewriter-ribbons/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 23:02:18 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[going the extra mile]]></category>
		<category><![CDATA[good customer service]]></category>
		<category><![CDATA[helping customers]]></category>
		<category><![CDATA[how to ask for referrals]]></category>
		<category><![CDATA[lifetime customer]]></category>
		<category><![CDATA[loyal customers]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=120</guid>
		<description><![CDATA[The customer walked into Ken Adams&#8217; store in Newburyport, Massachusetts and said she needed four typewriter ribbons &#8211; and needed them quickly.  (Yes, some people still actually use typewriters :-)
Ken didn&#8217;t stock the ribbons but said he could order them.  But because she needed them immediately, Ken suggested the customer try another store nearby. The [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/a-15000-contract-from-four-typewriter-ribbons/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Creating Customer Loyalty</title>
		<link>http://www.annbarrblog.com/sales-tips/creating-customer-loyalty/</link>
		<comments>http://www.annbarrblog.com/sales-tips/creating-customer-loyalty/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 21:49:42 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[creating trust]]></category>
		<category><![CDATA[earning customer loyalty]]></category>
		<category><![CDATA[first impressions]]></category>
		<category><![CDATA[sales person creating trust]]></category>
		<category><![CDATA[sincere sales person]]></category>
		<category><![CDATA[unforgettable sales person]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=261</guid>
		<description><![CDATA[When someone registers for one of my online seminars, I send back a questionnaire to find out what his or her goals are.  A few months ago a seminar participant sent back an email with this statement:
&#8220;I am interested to know what differentiates the &#8216;phony salesperson&#8217; from the genuine salesperson trying to find you the [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/creating-customer-loyalty/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Leave a Perfect Voicemail Message: Use These 9 Rules</title>
		<link>http://www.annbarrblog.com/voice-mail-tips/leave-a-perfect-voice-mail-message-use-these-9-rules/</link>
		<comments>http://www.annbarrblog.com/voice-mail-tips/leave-a-perfect-voice-mail-message-use-these-9-rules/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 21:14:26 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Voice Mail Tips]]></category>
		<category><![CDATA[get calls returned]]></category>
		<category><![CDATA[outbound sales calls]]></category>
		<category><![CDATA[preparation before calling]]></category>
		<category><![CDATA[voice mail roadblock]]></category>
		<category><![CDATA[voicemail]]></category>
		<category><![CDATA[voicemail messages]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=236</guid>
		<description><![CDATA[ Voicemail, voicemail. Is everyone in the world using an automated answering system instead of personally answering the telephone when it rings? Sometimes it seems that way. It is actually somewhat of a shock when a real person answers a call!
Marketing and selling by phone can be the most successful and cost-effective way to connect [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/voice-mail-tips/leave-a-perfect-voice-mail-message-use-these-9-rules/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>ENX: Imaging Industry Publication</title>
		<link>http://www.annbarrblog.com/resources/enx-imaging-industry-publication/</link>
		<comments>http://www.annbarrblog.com/resources/enx-imaging-industry-publication/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 21:39:25 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[copier]]></category>
		<category><![CDATA[copier industry publication]]></category>
		<category><![CDATA[fax]]></category>
		<category><![CDATA[office supplies industry]]></category>
		<category><![CDATA[printer]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[supplies]]></category>
		<category><![CDATA[wholesale office equipment]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=339</guid>
		<description><![CDATA[ENX Magazine Monthly &#8211; publication dedicated to the copier, fax, printer, and supply industry.
ENX&#8217;s current circulation is over 40,000 within the United States. ENX provides business profiles, business and service management articles and technical tips.
ENX Magazine can be used to find wholesale equipment, parts, supplies, and services. Call for a FREE subscription: 1-800-850-4949  www.enxmag.com





		
			Share this [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/resources/enx-imaging-industry-publication/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Business Technology Association</title>
		<link>http://www.annbarrblog.com/resources/business-technology-association/</link>
		<comments>http://www.annbarrblog.com/resources/business-technology-association/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 21:19:03 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[BTA member]]></category>
		<category><![CDATA[office equipment manufacturers]]></category>
		<category><![CDATA[office equipment resellers]]></category>
		<category><![CDATA[office technology]]></category>
		<category><![CDATA[resellers]]></category>
		<category><![CDATA[sell and service]]></category>
		<category><![CDATA[technology dealerships]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=331</guid>
		<description><![CDATA[Founded in 1926, the Business  Technology Association serves office technology dealerships, resellers,  manufacturers, distributors and service companies. Its core members — office technology dealerships — consult, sell and  service hardware, software and supplies with the goal of helping businesses  maximize their investment in devices and technology.
Through the association&#8217;s  various educational programs, [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/resources/business-technology-association/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Handle the Objection &#8220;Business is Slow&#8221;</title>
		<link>http://www.annbarrblog.com/sales-tips/handling-objections/how-to-handle-the-objection-business-is-slow/</link>
		<comments>http://www.annbarrblog.com/sales-tips/handling-objections/how-to-handle-the-objection-business-is-slow/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 09:55:25 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Handling Objections]]></category>
		<category><![CDATA[answering objection]]></category>
		<category><![CDATA[businesses downsizing]]></category>
		<category><![CDATA[make the objection part of the solution]]></category>
		<category><![CDATA[motivate consumers]]></category>
		<category><![CDATA[sales call]]></category>
		<category><![CDATA[slow economy]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=73</guid>
		<description><![CDATA[It can be discouraging – making sales call after sales call and hearing sad stories about why people are not buying now.
The words layoffs and downsizing have become all-too-familiar words in our vocabulary.
If you sell luxury products, this may be an especially difficult time for you. But if you sell items that are necessities, there [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/handling-objections/how-to-handle-the-objection-business-is-slow/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Convince Prospects to Switch and Start Buying from You</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-convince-prospects-to-switch-and-start-buying-from-you/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-convince-prospects-to-switch-and-start-buying-from-you/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 00:58:15 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[close sales]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[convince customers to switch]]></category>
		<category><![CDATA[more sales]]></category>
		<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=55</guid>
		<description><![CDATA[So . . . you have a prospect buying everything from your competitor.
Or . . . you have customers that buy a few products from you, but not all that they COULD be buying.

 How do you persuade them to start buying your product?
 How do you convince your prospect to change his/her mind?

Maybe they [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/how-to-convince-prospects-to-switch-and-start-buying-from-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Wrong Sales Questions</title>
		<link>http://www.annbarrblog.com/sales-tips/the-wrong-sales-questions/</link>
		<comments>http://www.annbarrblog.com/sales-tips/the-wrong-sales-questions/#comments</comments>
		<pubDate>Sun, 10 Jan 2010 22:19:55 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[avoid these sales questions]]></category>
		<category><![CDATA[bad sales questions]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[stupid sales questions]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=26</guid>
		<description><![CDATA[Turn Off Sales Questions
There are two terrible questions that were asked in the past by some sales people &#8211; and unfortunately, are still being asked.
You may have heard this question the last time you purchased a car.
First question:

&#8220;What would it take to get you into this car today?&#8221;
This is the sort of turn-off question that [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/the-wrong-sales-questions/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Best Answer To A Price Objection</title>
		<link>http://www.annbarrblog.com/sales-tips/handling-objections/best-answer-to-a-price-objection/</link>
		<comments>http://www.annbarrblog.com/sales-tips/handling-objections/best-answer-to-a-price-objection/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 04:58:36 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Handling Objections]]></category>
		<category><![CDATA[Competition]]></category>
		<category><![CDATA[objections]]></category>
		<category><![CDATA[price objections]]></category>
		<category><![CDATA[Pricing]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[sales objections]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=15</guid>
		<description><![CDATA[Every now and then you hear a statement or read words that really make you stop and think.
First: Thank you to Patrick Martin for allowing us to share this with you.
Patrick participated in one of my online seminars. During the third week (of the four-week seminar) everyone was asked to write their most effective response [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/handling-objections/best-answer-to-a-price-objection/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>The Question That Tells You HOW To Close The Deal</title>
		<link>http://www.annbarrblog.com/featured-articles/the-question-that-tells-you-how-to-close-the-deal/</link>
		<comments>http://www.annbarrblog.com/featured-articles/the-question-that-tells-you-how-to-close-the-deal/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 04:31:52 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Closing The Sale]]></category>
		<category><![CDATA[Featured Articles]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[closing the deal]]></category>
		<category><![CDATA[help your prospect close himself]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[what to ask to close]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=9</guid>
		<description><![CDATA[During role-play at one of my recent seminars, the person playing the part of the sales person asked the prospect:
&#8220;What do you like best about your current vendor?&#8221;
  Aaaaack.

What’s Wrong with This Question?

(1.)  It is asking the prospect to sell herself/himself on the reasons why s/he is using the current supplier; to list all [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/featured-articles/the-question-that-tells-you-how-to-close-the-deal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Clients Do Want To Hear From You</title>
		<link>http://www.annbarrblog.com/sales-tips/clients-do-want-to-hear-from-you/</link>
		<comments>http://www.annbarrblog.com/sales-tips/clients-do-want-to-hear-from-you/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 04:20:07 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Sales Tips]]></category>
		<category><![CDATA[call the client]]></category>
		<category><![CDATA[call your customer]]></category>
		<category><![CDATA[communicate with client]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=6</guid>
		<description><![CDATA[You may be as surprised as I was, with the results of this survey.
At the Genesys Telecom Lab&#8217;s G- Force customer conference, the head of marketing and business development revealed the fascinating results of the company&#8217;s Global Consumer Survey. 4500 Consumers were surveyed.
According to the findings, customers are open to cross-sell, but using different media [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/clients-do-want-to-hear-from-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>#1 Reason Why Customers Leave</title>
		<link>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/1-reason-why-customers-leave/</link>
		<comments>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/1-reason-why-customers-leave/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 03:10:54 +0000</pubDate>
		<dc:creator>Ann Barr</dc:creator>
				<category><![CDATA[Free Weekly Sales Tips]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Interactive voice response]]></category>
		<category><![CDATA[Small business]]></category>
		<category><![CDATA[Small Business Administration]]></category>
		<category><![CDATA[winning back a customer]]></category>

		<guid isPermaLink="false">http://www.annbarrblog.com/?p=3</guid>
		<description><![CDATA[What do you think?
Do customers leave because they found a lower price elsewhere?
This may surprise you..
According to marketing research, price is NOT the number one reason why customers leave.

Product dissatisfaction?
According to a study by the Small Business Administration, that is actually the number two reason.
Price ranked third and was the reason – according to the [...]]]></description>
		<wfw:commentRss>http://www.annbarrblog.com/sales-tips/free-weekly-sales-tips/1-reason-why-customers-leave/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
	</channel>
</rss>
